Returns & Exchanges
At Blu Havyn, we stand behind everything we make. If something isn't quite right, we'll take care of it.
Returns
Change-of-mind returns are not available for print-on-demand products, but if something isn't right, we'll help sort it out. Contact us at bluhavyn@gmail.com.
Exchanges
Exchanges are not available for print-on-demand products, but if something isn't right, we'll help sort it out. Contact us at bluhavyn@gmail.com.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 15 days of delivery with a photo of the issue. We'll make it right — no questions asked.
Ninja POD supplier reprint terms
Excerpt from Ninja POD's supplier policy:
We have a 30 day reprint policy!
Contact us within 30 days of your customer receiving their order to submit a request for a reprint. We will reprint any order where there is a print quality or adherence issue, but not because of a poor quality file. If you'd like a refund for a print quality issue, it must be approved by management first.
Ninja POD's full supplier refund policy
Return Shipping
Return shipping costs are the customer's responsibility unless the item arrives damaged or defective. We recommend a trackable method, as we're unable to guarantee receipt of untracked returns.
Refunds
Once your return is received and inspected, refunds are issued to your original payment method within 5–10 business days.
Questions?
Email us at bluhavyn@gmail.com — we're always happy to help.